Hotel Operational Portal - SOP Library
Every procedure. Accessible to every team.
The SOP Library gives your property a centralised space to store, organise, and share standard operating procedures across all departments. No more procedures buried in email threads or printed binders that no one can find. Every SOP is stored digitally, searchable, and accessible to the right staff from any device.
What You Can Store
Upload any hotel SOP as a PDF or document file directly into the system. You can also add SOPs by pasting a file URL - useful for properties that store documents in Google Drive or SharePoint. Organise procedures by department such as Engineering, Housekeeping, Front Office, Food and Beverage, and Security. Each SOP entry includes a title, department, version number, and upload date.
Who Can Access
All staff with system access can view SOPs relevant to their department. Only admins can upload, update, or remove procedures. This ensures your team always reads the approved and current version.
Keeping Procedures Current
When a procedure is updated, simply upload the new version. The previous version is retained in history for audit purposes. Staff always see the latest version by default.